Psychotherapy, Counselling & Coaching | Esher, Surrey

How Psychotherapy Works: Why Relationships Heal

Picture of Olga Ashnina
Olga Ashnina

Psychotherapist and coach

IN THIS ARTICLE

How psychotherapy works is something many people wonder about before starting therapy. What is it about sitting with another person and talking that can make things feel different?

From the outside, psychotherapy can look quite simple. Two people meet regularly and talk about what is happening in your life, your relationships, your feelings, your past, your worries, your patterns. But therapy is not just a kind conversation. It is not only empathy, reassurance, or someone listening politely.

Of course, feeling heard matters. For many people, being listened to carefully and without judgement is already powerful. But psychotherapy works through something deeper than being comforted. It works through relationship, emotional safety, reflection, challenge, and the gradual possibility of bringing into awareness things that may have been hidden for a long time.

The Therapeutic Relationship Is Part of the Work

One of the most consistent findings in psychotherapy research is that the therapeutic relationship matters. Research has shown that the quality of this relationship – often called the therapeutic alliance – is one of the strongest and most reliable predictors of positive outcomes in psychotherapy. A large meta-analysis looked at 295 studies with more than 30,000 clients and found that the alliance was linked with better therapy outcomes across different therapeutic approaches.

This does not mean that therapy is just about liking your therapist. It means that something important happens when you feel safe enough to be honest, but also held enough to explore things that may feel painful, confusing or even shameful.

The therapeutic relationship is different from ordinary relationships. It is not friendship. It is not advice from someone who knows you socially. It is a professional and boundaried relationship where the focus is on your inner world.

In everyday life, we often have to manage ourselves around other people. We may try to be easy, pleasing, competent, funny, calm, useful or not “too much”. We may hide anger, sadness, need, envy, fear or vulnerability. In therapy, these ways of surviving can slowly become visible.

The relationship gives us a place to notice: What happens when you feel seen? What happens when you disagree? Do you expect criticism? Do you feel you have to be a ‘good client’? Do you worry I will be disappointed in you? Do you disappear when something feels difficult?

These moments are not interruptions to therapy. They are therapy.

Therapy Works Through More Than Words

Psychotherapy is sometimes called a talking therapy, but not everything that matters happens through words.

Neuroscience and attachment research help us understand that psychotherapy is not only a process of thinking and talking. Allan Schore’s work on right-brain-to-right-brain communication suggests that emotional change often happens through implicit, non-verbal connection between therapist and client. Through the therapist’s attunement – tone of voice, facial expression, pauses, presence and emotional responsiveness – the client can begin to experience regulation within the relationship. Over time, this can help feelings that once felt too much, too frightening or too lonely to become more bearable and possible to understand.

Many of our deepest wounds are not stored as neat stories. They may live as expectations in the body: ‘I will be rejected’, ‘I am too much’, ‘People leave’, ‘My feelings are dangerous’, ‘I have to cope alone’. In therapy, these expectations can gradually be met with a different kind of response. Not perfectly, but consistently enough for something new to become possible.

You are not only talking about fear, shame or sadness. You are experiencing those feelings in the presence of another person who is able to stay with you. Over time, this can help the nervous system learn that feelings can be felt without overwhelming you or destroying the relationship.

Psychotherapy Is Supportive, But Not Always Comfortable

A good therapeutic relationship is warm and supportive, but therapy is not always comfortable.

Sometimes there is a balance between support and frustration. This is important. If therapy only reassures you, it may help you feel better for a short time, but it may not help you change. Sometimes a therapist may notice something you avoid, reflect a pattern, or invite you to stay with a feeling you would usually move away from. It is about helping you become more aware of what happens inside you.

For example, you may want closeness, but withdraw when someone comes too near. You may want to be more visible, but feel panic when attention turns towards you. You may want to set boundaries, but feel unbearable guilt when someone is disappointed. You may say you are ‘fine’, while your body is clearly carrying something much heavier.

Therapy helps slow these moments down. Instead of judging them, we become curious about them.

Sometimes You Feel Worse Before You Feel Better

It is important to be honest about this: sometimes therapy can feel harder before it feels better.

This does not necessarily mean something is going wrong. Often it means that feelings which have been pushed away for a long time are beginning to come closer to the surface.

Many people survive by not feeling too much. They keep busy. They overthink. They please others. They numb themselves. They achieve. They eat, scroll, work, care for everyone else, or keep everything tightly controlled. These strategies may have helped you cope. They may even have been necessary at some point. We also live in a society that praises us for being human-doings rather than human-beings.

But the feelings underneath do not simply disappear. They wait.

In psychotherapy, you may begin to feel sadness, anger, grief, fear or longing that you have not allowed yourself to feel before. This can be painful. But avoiding feelings often keeps them stuck. Research on emotional processing and experiential avoidance suggests that when we continually avoid difficult internal experiences, distress can be maintained.

This does not mean forcing yourself to relive painful experiences too quickly. Good therapy respects pace. The aim is not to flood you. The aim is to create enough safety so that painful feelings can be approached, named, expressed and understood.

When feelings can be felt and held, they often begin to shift. Something that was frozen can start to move. Energy that was used to keep things buried can become available for life, relationships, creativity and choice.

Relational Therapy Looks at Patterns Between Us

In relational psychotherapy, we are interested not only in what happened in the past, but also in what happens between us in the present.

This matters because many of our patterns are relational. They were formed in relationship, and they often need to be understood in relationship.

You may find yourself relating to your therapist in ways that feel familiar. Perhaps you feel anxious before sessions, worried you are boring, scared of being judged, unsure whether your needs matter, or reluctant to say when something has upset you.

These feelings are important. They may show us how you have learned to protect yourself with other people.

In therapy, we can explore these moments together. What did you imagine I was thinking? What did you feel you had to hide? What felt risky to say? What did you expect would happen if you were honest?

This is where therapy can become very alive. Instead of only talking about your patterns, we can notice them as they appear in the room. And because we are noticing them together, there is a chance for something different to happen.

Repair Can Be Healing

No therapist will get everything right. There may be times when you feel misunderstood, frustrated, disappointed or not fully met.

In ordinary life, these moments can lead to withdrawing, pretending everything is fine, becoming angry, blaming yourself, or ending the relationship emotionally. In therapy, these moments can be worked with.

This is called rupture and repair. A rupture may be small or big. It may be a misunderstanding, a moment of disconnection, or a feeling that something important has been missed. Repair means we bring it into the open and try to understand what happened.

For many people, this is deeply healing. Not because the relationship is perfect, but because difficulty does not have to mean abandonment, shame or collapse. Something can go wrong, and we can still stay in relationship and think about it together.

That experience can slowly change what feels possible in other relationships too.

Psychotherapy Takes Time

Psychotherapy usually needs time and regular attendance to build momentum. Deep work rarely happens in a rushed or fragmented way.

When you come regularly, trust develops. Patterns become clearer. Feelings have somewhere to go. The work gathers depth.

Some people feel relief quite quickly. For others, change is slower and more subtle. You may begin by understanding yourself more. Then you may notice yourself reacting differently. You may pause before repeating an old pattern. You may feel more able to speak. You may become less frightened of your own feelings.

Psychotherapy is not about becoming someone else. It is about becoming more able to live as yourself.

How Psychotherapy Can Help You Move Forward

Psychotherapy can help because it offers a different kind of relationship: one where you can bring more of yourself, including the parts that may feel messy, ashamed, angry, frightened or lost.

Over time, therapy helps you notice patterns that may have been running quietly in the background of your life. It can help you understand why certain feelings become overwhelming, why some relationships feel so difficult, or why you may keep repeating ways of coping that no longer serve you.

This process is not always easy, and it is not about becoming a different person. It is about becoming more able to live as yourself – with more awareness, compassion and choice.

With time, care and regular commitment, psychotherapy can help you move from simply surviving your patterns to understanding them. And from that understanding, new ways of relating, feeling and living can begin to emerge.

If you are considering therapy, you can read more about my approach on my Psychotherapy & Counselling page. Finding a therapist who feels right for you matters, so you are welcome to get in touch for an initial conversation and we can think together about whether this support feels like the right fit.

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